Contact your customer service support team about products, services and more. Returns and Exchanges. Online and In-store Policies. Special Orders. Success without the search. Our Special order team will help you. 31/Pack (S5031NCL) $6.29. Item # 508633. Model # REDS5031NCL.
I've tried downloading the drivers from the Microsoft website, but it doesn't do anything.
Here's what's going on:
I plug in the controller and here's the notification I get:
So then I go to Device Manager and here's what I see
Then I right click the 'Unknown USB Device' and 'Update Driver Software'. Then I 'Browse my computer for driver software'.
Then I select the option I circled in blue.
And I'm supposed to see an option for an xbox 360 controller, but I don't. Here's what I get:
I uncheck 'show compatible hardware', but still no xbox, nor anything microsoft/gamepad/etc under the Manufacturer:
I've been told I could Add Legacy Hardware in the Device ManagerAdd legacy hardware. It takes me to this:
I click next and select the bottom option:
Then I scroll down the list on the next page and see Xbox Peripherals. I thought I might have found it by this point.
I select Xbox Peripherals and click next, but then the next page ends up blank:
I've spent too much time on 100 different forums looking for a solution for this problem. I've rebooted, and even completely reinstalled Windows 10.
Microsoft support took too long and has been useless to me.
Any help would be fine.
Thanks!
Note The USB ports on the front of your computer may not be powered USB 2.0 ports. Try using one of the ports on the back of your computer.
A green light on the receiver indicates that the unit is working.
If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next. If the wizard installs the software successfully, select Finish and then skip to Step 3: Connect the Xbox 360 wireless controller to your computer, below.
If the wizard fails to install the software, continue to Step 2.
Step 2: Install the Xbox gaming receiver software
If you have the installation disc that came with your Xbox 360 Wireless Gaming Receiver, you can install the software from that disc. If you don't have the disc, you can install the software by downloading it online.
Install using the installation CD:
- Insert the installation disc into the CD or DVD drive of your computer. If the setup program doesn't automatically start, browse to your CD or DVD drive and run the setup program.
Follow the steps to install the software.
Note You might be prompted to restart your computer after the installation is complete.
Install by downloading the software:
- Go to the Software Downloads section of the Microsoft Hardware website.
- In the Search for download field, type 'Xbox' and select Gaming as the product type.
- Select Xbox 360 Wireless Controller for Windows as the product (this is the software for the wireless gaming receiver).
- Select the version of Microsoft Windows you're using on your computer, select your operating system language, and then select Download.
- Select Run.
- The Xbox 360 Accessories setup program installs the necessary files to your computer.
Note You might be prompted to restart your computer after the installation is complete.
Xbox One Wired Controller Driver
Contact your customer service support team about products, services and more. Returns and Exchanges. Online and In-store Policies. Special Orders. Success without the search. Our Special order team will help you. 31/Pack (S5031NCL) $6.29. Item # 508633. Model # REDS5031NCL.
I've tried downloading the drivers from the Microsoft website, but it doesn't do anything.
Here's what's going on:
I plug in the controller and here's the notification I get:
So then I go to Device Manager and here's what I see
Then I right click the 'Unknown USB Device' and 'Update Driver Software'. Then I 'Browse my computer for driver software'.
Then I select the option I circled in blue.
And I'm supposed to see an option for an xbox 360 controller, but I don't. Here's what I get:
I uncheck 'show compatible hardware', but still no xbox, nor anything microsoft/gamepad/etc under the Manufacturer:
I've been told I could Add Legacy Hardware in the Device ManagerAdd legacy hardware. It takes me to this:
I click next and select the bottom option:
Then I scroll down the list on the next page and see Xbox Peripherals. I thought I might have found it by this point.
I select Xbox Peripherals and click next, but then the next page ends up blank:
I've spent too much time on 100 different forums looking for a solution for this problem. I've rebooted, and even completely reinstalled Windows 10.
Microsoft support took too long and has been useless to me.
Any help would be fine.
Thanks!
Note The USB ports on the front of your computer may not be powered USB 2.0 ports. Try using one of the ports on the back of your computer.
A green light on the receiver indicates that the unit is working.
If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next. If the wizard installs the software successfully, select Finish and then skip to Step 3: Connect the Xbox 360 wireless controller to your computer, below.
If the wizard fails to install the software, continue to Step 2.
Step 2: Install the Xbox gaming receiver software
If you have the installation disc that came with your Xbox 360 Wireless Gaming Receiver, you can install the software from that disc. If you don't have the disc, you can install the software by downloading it online.
Install using the installation CD:
- Insert the installation disc into the CD or DVD drive of your computer. If the setup program doesn't automatically start, browse to your CD or DVD drive and run the setup program.
Follow the steps to install the software.
Note You might be prompted to restart your computer after the installation is complete.
Install by downloading the software:
- Go to the Software Downloads section of the Microsoft Hardware website.
- In the Search for download field, type 'Xbox' and select Gaming as the product type.
- Select Xbox 360 Wireless Controller for Windows as the product (this is the software for the wireless gaming receiver).
- Select the version of Microsoft Windows you're using on your computer, select your operating system language, and then select Download.
- Select Run.
- The Xbox 360 Accessories setup program installs the necessary files to your computer.
Note You might be prompted to restart your computer after the installation is complete.
Xbox One Wired Controller Driver
Xbox One Controller Driver Windows 7
Step 3: Connect the Xbox 360 wireless controller to your computer
Driver For Xbox 360 Controller Windows 10
- Turn on the Xbox 360 wireless controller by pressing and holding the Guide button .
- On the receiver, press the connect button, which is a circular button located near the middle of the receiver. The light will flash green.